💰 Refund Policy

Ace Miners aims to provide high-quality services and customer satisfaction.

Service-Based Refunds

Due to the nature of IT, hosting, and mining services, fees for completed work, deployed infrastructure, or delivered services are generally non-refundable.

Eligibility for Refunds

Refunds may be considered only if:

• 
  Services have not yet been delivered
  
• 
  A technical issue prevents service activation
  
• 
  A billing error has occurred
  

Hosting & Subscription Services

Recurring services may be canceled according to the agreed terms, but charges already incurred are non-refundable.

Processing Time

Approved refunds will be processed within a reasonable timeframe using the original payment method where possible.

Contact for Refund Requests

For refund inquiries, clients must contact our support team with relevant details and proof of payment.