All sales are final. The Bitmain miners come with a 12 month factory warranty. The Canaan miners come with a 6 month factory warranty. Brand new miners are shipped directly from the manufacturer's warehouse to ensure functionality and reliability.
The miners are shipped directly from the manufacturer's warehouse in Hong Kong. Our company is a US Based company, operating from Northern Virginia.
Our miners are all brand new in their original package. The Bitmain miners come with a 12 month factory warranty. The Canaan miners come with a 6 month factory warranty.
The price listed on Ace Miners includes the custom fee and we take care of any additional taxes ahead of time.
We ship the miners within 1-2 days after the order is place. We use UPS Express which is an expedited service. Our customers have received their packages within 5-7 business days. A tracking number is provided in a confimation email after the order is placed.
We accept bank/wire transfers, Crypto (stable coins such as USDC and BTC) or XOOM. Please send us a message indication your preferred method of payment and we will send you instructions along with an invoice.
Many credit card companies don't recognize the crypto currency industry such as mining gear, asics and other related sales as it is volatile in nature. Credit card processors refuse to provide services within the crypto industry in general.
Absolutely! Bitmain offers a 12 month warranty with all of the S19 Series. The L7 comes with a 6 month warranty. Bitmain is a reputable company as it has a repair center in New Hampshire.
Learn how to submit a Bitmain repair ticket here:
The miners that we provide all come with an integrated power supply. The power cords do not come in the package. You may purchase power cords on Amazon or eBay.